FAQ
Where is the Rythm Clinic located?
We are located in Melbourne Beach, on the SW corner of A1A & Ocean Ave. We are right across the street from the Exxon gas station. We are in the pink building on the second floor, there is an elevator and stairs available!
Upon Arrival into the Clinic:
Rythm is a boutique private practice, which means it’s just Dr. Kat! Upon arrival into the clinic, please have a seat in our waiting room and make yourself comfy (feel free to enjoy some tea/coffee/treats!)
If you do not see Dr. Kat in the waiting room or find the door is locked, she is likely finishing up with our previous patient and will be with you as soon as possible.
If you need to use the bathroom before your session, it’s right outside our clinic. The bathrooms are located in the first door you see when you come up the stairs.
What should I expect on my first visit?
The first session is a lot of information gathering. The evaluation is a confidential, 90-minute appointment where we go over your detailed medical history, concerns, & current symptoms. After getting your history we perform a physical exam which includes an assessment of your posture, your movement abilities, a strength assessment, and typically an internal and external pelvic exam. Here at Rythm, we check you from head to toe to look at all the areas that may be contributing to your symptoms. After this, we will develop an individualized treatment plan, review education about your condition, and begin your home exercise program.
*Rythm is a small, boutique private practice, which means it’s just Dr. Kat! Upon arrival into the clinic, please have a seat in our waiting room and make yourself comfy (feel free to enjoy some tea/coffee/treats!)
Being a one-person clinic, If you do not see Kat in the waiting room or find the door is locked, we are likely still finishing up with our previous patient and will be with you as soon as possible.
Do I need a referral or prescription?
Nope, You do not need a referral from a physician to attend physical therapy. If you do happen to have a referral, go ahead & bring it in.
If you don’t have a referral & continue to need physical therapy 30 days after your evaluation, we will need your doctor to be on board with our care plan- which we help take care of! Additionally, if your therapist feels further medical examination or treatment is indicated at any time during your appointments, we will encourage you to see your physician or refer you to an appropriate provider.
Do you accept insurance?
Physical therapy is a covered service under most insurance plans. We are an “out of network” provider for all insurance companies, which means that we do not have a contract with the insurance company.
Many of our patients are reimbursed through their “out of network” physical therapy benefits. If you wish to seek reimbursement, we provide you with what’s called a “super bill” which is a fancy receipt for you to submit to your insurance. We collect payment at the time of service in the form of credit card, flexible savings accounts (FSA), or health savings accounts (HSA). We are happy to discuss this with you and help make the confusing insurance process as easy as possible!
To know your personal benefits, we recommend contacting your insurance company by calling the number on the back of your insurance card, and asking about your “out of network” physical therapy benefits. Please give us a call if you have any questions!
Insurance reimbursement is not guaranteed & depends on your specific insurance plan. This is the responsibility of the patient; we do not contact your insurance or submit super bills directly.
What do I wear to my appointments?
You are welcome to wear whatever you would like; however, we have found patients tend to be most comfortable in athletic or loose fitting clothing.
I am on my cycle, do I need to cancel my appointment?
You do not need to cancel if you are on your cycle. We see women on their cycles all day long, and it does not impact what we do! It really is a personal preference, and what you are comfortable with.
How do I reschedule or cancel my appointment?
If you need to make any changes to your appointment, we ask that you please provide us with at least 24-hour notice. You can make changes by texting our office number, leaving us a voice mail, or via email- whatever is easiest for you!
Cancelations & reschedules <24 hours will result in a $50 cancellation fee. We appreciate your understanding!
Can I use my FSA/HSA Card for payment?
Yes- If this card functions like a credit card you are welcome to use it!